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Norman Michael

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Recent activity by Norman Michael

  • Message: A new version of CAS 360 is available. Please refresh your browser to upgrade

    For CAS 360 users who are still logged in when the update is released, they will receive a pop-up message asking them to refresh their browser. This is to ensure the new functions are available to ...

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  • CAS 360 Security White Paper

    BGL has documented policies and procedures for risk assessment, data security, release management, security operations, incident management, privacy, visitor policy, confidential trash, new employ...

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  • Can't sign into CAS 360

    Solution Follow the steps below to troubleshoot your CAS 360 log in: Ensure that you are using the correct URLThe address in the address bar of your browser should be:https://sso.bgl360.com.au...

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  • How to Set up MFA with Authentication App

    Multi-Factor Authentication (MFA), sometimes known as Two Factor Authentication, 2FA, 2SA or TFA is a security enhancement for user accounts. Traditionally, users have relied on and are accustomed ...

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  • How to Set up MFA with SMS

    Multi-Factor Authentication (MFA), sometimes known as Two Factor Authentication, 2FA, 2SA or TFA is a security enhancement for user accounts. Traditionally, users have relied on and are accustomed ...

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  • Multi-Factor Authentication (MFA): verification codes generated by my app are not working

    Query For Multi-Factor Authentication (MFA) the six-digit verification codes generated by my app are not working.  I receive the following error: "Invalid Token or Token mismatch"  Solution  Check ...

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  • My phone was lost or stolen. How do I disable Multi-Factor Authentication?

    If your phone was lost or stolen, we strongly recommend that you change your BGL 360 password. This will help prevent others from accessing your BGL Account from your phone. From the Enter Security...

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  • Multi-Factor Authentication (MFA)

    Please ensure everyone in your practice is using a unique login and not sharing passwords. Shared logins will not be supported by the required implementation of MFA. There is no limitation on the ...

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  • How to consolidate duplicate addresses

    QueryI have duplicate addresses in my addresses screen. How do I merge these addresses together?SolutionFrom the Main Toolbar, go to ContactsSelect Global AddressesSelect Find Matches, under Addres...

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  • Document Production

    Details Once Company Changes have been made, CAS 360 users are able to proceed to the Document Production screen to prepare documents. Document Production is where users are able to: See a li...

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    • 3 followers
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