Validation Checks

This error message will indicate that the company's Annual Return Date has not been input.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details and review the Annual Return Date field. Ensure that the date has been updated to reflect the next upcoming return date.

This error message will indicate that the Company Jurisdiction has not been selected.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Home | Company Selection and edit the company from the list. Review the Jurisdiction/State field.

This error message will indicate that a Company Status has not been selected.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details | Status and review the Deregistered and Dormant Company fields.

If Dormant Company is unticked, the Deregistered option will be set as Not Applicable.

Otherwise, if Dormant Company is ticked, the Deregistered option will be set as Deregistered.

This error message will indicate that the Company Status has been set as Deregistered and/or Dormant, however, no Company Status Date has been entered.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details | Status and review the Date fields.

This error message will indicate that the Company Type has not been selected.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details and review the Type field. Ensure that the correct type has been selected.

This error message will indicate that a Type Date has not been entered.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details and review the Type Date field. Ensure that the correct date has been selected.

This message will indicate an individual has been selected as the bank account.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company data | Other data | Bank Accounts and edit Bank account. Ensure that the entity that has been selected beside Bank is correct.

From the Company Selection screen

Select the company

In the Relationships tab, click beside the bank account details

Indicates that there are no Attached Documents to 1 or more documents in the Document Tracking screen.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Home | Document Tracking

After selecting a Document there are no documents appearing under Attached documents

The document will not be uploaded

In the Documents screen,

Click  to upload external documents into CAS 360

The migration tool will check all the attached documents for the company to ensure the original copy of the document still exists in the CASWIN folder.

The original document may be missing due to it being deleted or moved out of the CASWIN folder.

If this is the case, these documents can be restored from a backup.

The document will not be uploaded

In the Documents screen

Click  to upload external documents into CAS 360

Indicates that there are multiple companies in the CAS desktop database that have the same UEN. 

The company may be displayed twice in the company selection screen

To delete a company from CAS 360:

From the Main Toolbar, go to Company.

Besides the Company, click Options

Select Delete

The share buyback Type will not be populated in CAS 360 post migration. This will need to be entered after the company is migrated to CAS 360.

Refer to Post Migration Check for instructions.

The company has a Company Address Change that is marked as Pending.

The address pending status can be removed from the company addresses screen.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Addresses

Click  to view/edit/delete the pending address change.

The address will not be marked as Pending

A Registration Date has not been entered for a business name.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Changes and documents | Other Documents | Business Name Forms

Edit the business name and review the Date Registered field.

A Date Trust Formed has not been entered for a Trust.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Other Data | Trusts

Edit the Trust and review the Date Trust Formed field.

A Date Trustee Appointed has not been entered for a Trust.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Other Data | Trusts

Edit the Trust and review the Date Trustee Appointed field.

A UEN has not been entered.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Details

Review the UEN field.

The Company Jurisdiction/State has not been selected.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Details

Review the Jurisdiction/State field.

Indicates that there are no Representatives attached to a Joint Member in the People Screen.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Home | People add/edit

Tick the Joint Member and click to add representatives

The field 'Alternate For' must be completed for any Alternate Directors.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Officers and edit the alternate directors. Ensure the selection has been made for the Alternate for.

The Alternate For is not a current officer.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Officers and edit the alternate directors. Review the selection in the Alternate for field. The person selected in this field must be a current Officer.

The Company's Public Officer does not have an Address.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Other Data | Tax Data and edit the Public Officer. Ensure an address has been entered for the person.

This error message will indicate that a Share/Unit Type does not have a Share Class attached to it.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Members

Change the view to display All Members

This will display all shareholder transactions.

Review all Allotment, Initial and balance transactions.

To edit a transaction, double-click on the transaction.

Click the first icon beside share type.

This will take you to the Share /Unit type search screen.

Edit the Share type.

Ensure the correct selection has been made to the Class Field.

This error message will indicate that the company's Registration Date has not been input.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details and review the Registration Date field. Ensure that this has been entered.

This error message will indicate that the company's Class has not been input.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Select Company Data | Details and review the Class field. Ensure that this has been entered.

This error message will indicate that the company's Name has not been input.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Home | Company Selection

Edit the company from the list and ensure the Company Name has been entered.

A person's Country of Birth has not been entered. Applies to people born in countries other than Singapore.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Home | People Add/Edit

Locate and edit person. Review the Birth Details.

If the State of Birth field has been set as Foreign, a Country of Birth must be entered.

Invalid Country entered for a Foreign address.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Administration | Master List Maintenance | Addresses

Ensure the Country entered is present on the ISO country list.

A date of change has not been entered for a previous address change for a Contact.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Home | People Add/Edit 

Find and edit the person for the list

Select the Addresses tab

Enter a Date of Change and Save

Indicates an issue with an ELS file for the company.

Users experiencing this error, please contact our support team on 1300 654 401

The person selected as a Company Officer is not an Individual.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Company Data | Officers

Edit the Officer from the list

In the Officer's Name field, ensure that the person selected is an Individual.

Indicates that there are no Representatives attached to a Joint Member in the People Screen.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Tick the Joint Member and click to add representatives

Indicates that a Representative attached to a Joint Member is also set up as a Joint Member.

To resolve in CAS Desktop from the Ribbon Toolbar select:

Tick the Joint Member and click to view the attached representatives.