Overview
The CAS 360 inbox stores all notifications received from ACRA, BGL and integrated partners.
Navigation
| From the Main Toolbar, Select Messages | |
| Select Inbox |
Search
Search allows you to search for messages based on the Contact/Entity, Details, or status of the message.
Read/Unread
| To mark a message as read, select the envelope icon from the Read Column | |
| To mark a previously read message as not viewed select the open envelope icon from the Read Column | |
| To mark all messages as read select the Mark All As Read button. |
Advanced Filters
The Messages screen also has a number of filters allowing users to easily see Messages that need action. These filters include:
Field | Explanation |
|---|---|
| All Alerts | Display all messages in the Messages screen |
| Unread Alerts | Show messages that have not yet been viewed |
| Today's Alerts | Show all messages that have been generated Today |
| This Month's Alerts | Show all messages that have been generated this calendar Month |
| Last Month's Alerts | Show all messages that have been generated last calendar Month |
Notifications Report
Notifications that are more than 60 days old will automatically archive. However, users can download a Notifications Report of all Inbox Messages (both current and archived).
The report will detail:
- Contact/Entity
- Details of the notification
- Status
- Timestamp